Privacy Policy

We collect the following types of information when you use our services:

**Personal Information:** Name, email address, phone number, and any other details you provide when registering or contacting us.

**Financial Information:** Investment preferences, risk profile, and portfolio-related information shared voluntarily to help us tailor our advisory services.

**Usage Data:** Information about how you interact with our website, including IP address, browser type, pages visited, and time spent.

**Communication Data:** Messages, queries, and feedback you send us via email, WhatsApp, or our contact form.

We do not collect or store your broker login credentials, bank account details, or trading account passwords.

We use the information collected for the following purposes:

- To provide, maintain, and improve our research advisory and portfolio management services - To send you trade signals, market alerts, and advisory updates via WhatsApp, Telegram, and email - To respond to your inquiries and provide customer support - To personalise your experience and tailor recommendations to your investment goals - To comply with our legal obligations under applicable Indian law - To send periodic newsletters, market reports, and service-related communications (you may opt out at any time) - To analyse usage patterns and improve our website and service quality

Globe Capital Securities processes your personal data in accordance with:

- **The Digital Personal Data Protection (DPDP) Act, 2023** — We process your data based on your consent, which you provide by registering with us or using our services. - **Contractual Necessity** — Processing your data is necessary to provide the services you have subscribed to. - **Legitimate Interests** — We may process certain data to improve our services and ensure platform security.

You have the right to withdraw consent at any time by contacting us at info@globecapitalsecurities.in.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

**Service Providers:** Trusted third-party vendors who assist in operating our platform (e.g., cloud hosting, email delivery services) under strict confidentiality agreements.

**Legal Requirements:** If required by law, court order, or government/regulatory authority, we may disclose your information.

**Business Transfers:** In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

**Broker Platforms:** When you link your broker account (Angel One, Aliceblue, Fyers) to our Order Management System, data is shared only as necessary for trade execution with your explicit consent.

We retain your personal data for as long as your account is active or as needed to provide our services. We retain client records for a minimum of 3 years from the date of the last interaction to resolve disputes and maintain service continuity.

After the retention period, your data is securely deleted or anonymised.

We implement industry-standard security measures to protect your personal information, including:

- SSL/TLS encryption for all data transmitted to and from our website - Secure, access-controlled servers for data storage - Regular security audits and vulnerability assessments - Strict internal data access controls — only authorised personnel can access client data

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

Our website uses cookies to enhance your browsing experience. Cookies help us:

- Remember your preferences and settings - Analyse website traffic and usage patterns - Improve the performance and functionality of our website

You can choose to disable cookies in your browser settings. However, this may affect the functionality of certain features on our website.

As a data principal under the Digital Personal Data Protection Act, 2023, you have the following rights:

- **Right to Access:** Request a copy of the personal data we hold about you - **Right to Correction:** Request correction of inaccurate or incomplete personal data - **Right to Erasure:** Request deletion of your personal data (subject to regulatory retention requirements) - **Right to Withdraw Consent:** Withdraw your consent to data processing at any time - **Right to Grievance Redressal:** Lodge a complaint with our Grievance Officer

To exercise any of these rights, please contact us at info@globecapitalsecurities.in or call +91 9575228549.

Our website may contain links to third-party websites (e.g., broker platforms, financial news sites). We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will promptly delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website and, where appropriate, via email. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

In accordance with the DPDP Act 2023, we have appointed a Grievance Officer:

**Name:** Globe Capital Securities — Compliance Team **Email:** info@globecapitalsecurities.in **Phone:** +91 9575228549 **Address:** 123 Street, New Delhi, India **Response Time:** Within 30 days of receiving your complaint